Read the save status first
The upper-right status tells you whether a practice is saving, saved, unsaved, or still a guest draft. Give an active save a moment before refreshing the page.
Safe things to check
- Confirm that you are signed in and still have an internet connection.
- Copy important text before refreshing or closing the tab.
- Try a TXT export if you need an immediate local copy.
- Refresh once, sign in again if needed, and reopen the date from the calendar.
Tell us what happened
If the problem continues, use Report Bug and include the date, approximate time, browser, and what the save status showed. Do not include your password or private keys.