Legal
Privacy Policy
1. Scope and Who We Are
This Privacy Policy explains how Riikee ("Riikee," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you use riikee.com, app.riikee.com, and related writing, AI, reminder, subscription, support, and analytics services (the "Service").
For privacy questions or requests, contact customer@riikee.com.
2. Our Privacy Commitments
3. Information We Collect
The information we collect depends on how you use Riikee.
- Account data: email address, display name, avatar, authentication identifiers, password credentials managed by our authentication provider, and connected-account information
- Writing data: titles, article text, dates, word and paragraph counts, draft and Catch Up status, revision timestamps, deleted status, and export requests
- Habit and preference data: daily goals, streaks, locked historical counts, time zone, language, themes, editor settings, reminder schedules, weekend preferences, and communication choices
- AI data: the instructions and relevant text submitted to an AI feature, generated responses, action type, model, token and request usage, status and error information, AI preferences, and stored article-analysis results
- Subscription data: plan, subscription and customer identifiers, billing status, renewal and expiration information; payment card details are handled by Stripe and are not stored by Riikee
- Technical and usage data: IP address, browser and device information, timestamps, page and feature events, cookie or local-storage identifiers, diagnostics, security records, and server logs
- Support data: messages, bug reports, attachments, and other information you choose to send us
4. Data Stored on Your Device
Riikee uses browser storage for guest drafts, local recovery copies, cached writing lists, language, time zone, editor appearance, onboarding progress, streak celebrations, dismissed prompts, authentication state, and analytics consent.
A guest draft normally remains on the device and browser where it was written unless you sign in and complete a supported save flow. You can remove local data through browser controls, but doing so may permanently erase unsynced guest writing and recovery copies.
5. How We Use Information
- Create, authenticate, secure, and support your account
- Save, sync, display, search, export, and recover your writing
- Calculate daily progress, streaks, archives, Writing Stats, and other insights
- Provide AI features and store article analysis when enabled
- Enforce plan limits, AI allowances, Catch Up eligibility, and subscription access
- Schedule first, second, and weekend writing reminders in your language and time zone
- Process payments, prevent fraud, and maintain billing records
- Diagnose errors, protect the Service, understand feature use, and improve Riikee
- Respond to support requests and send essential account, security, billing, and service communications
- Send optional product updates or writing reminders when you have enabled them
- Comply with law and enforce our Terms
6. Legal Bases
Where data-protection law requires a legal basis, we rely on one or more of the following: performing our contract with you; your consent; our legitimate interests in operating, securing, and improving Riikee; and compliance with legal obligations. You may withdraw consent for optional processing, such as analytics or reminders, without affecting earlier lawful processing.
7. AI Processing and Article Analysis
When you deliberately use an AI writing tool, Riikee sends the instructions and the portion of your writing needed for that task to our server and an AI provider. Depending on the feature, that may be selected text, nearby context, a topic, title, or the current article.
If automatic article analysis is enabled, an eligible saved article may be analyzed after writing activity. Riikee stores structured results—such as a summary, keywords, topics, genre, tone, and mood—so they can appear in Information and support future writing insights. You can turn automatic analysis off in Settings. Turning it off stops new automatic analysis but does not automatically erase results already created.
Riikee currently uses DeepSeek as its primary model provider and may use OpenAI through Vercel AI Gateway as a fallback. Providers and models may change. Riikee records operational metadata such as feature type, model, request status, and token usage. Ordinary AI prompts and responses are not intentionally retained by Riikee after the request except where you insert output into a practice, submit it to support, or it forms part of stored article analysis.
8. Cookies, Local Storage, and Analytics
We use essential cookies and local storage to keep you signed in, remember settings, protect accounts, save local drafts, and operate the Service. These are necessary for requested functionality.
With consent where required, our website or app may use Google Analytics, Google Ads measurement, and Mixpanel to understand visits, sign-ups, feature use, conversions, and performance. We configure product analytics around events and metadata, not the prose inside your writing. We do not use writing content for targeted advertising.
You can accept or reject optional analytics through the consent control. Browser settings may also let you clear or block cookies, though blocking essential storage can prevent parts of Riikee from working.
10. Retention and Deletion
- Account and writing data are generally retained while your account is active or as needed to provide the Service
- Local guest drafts and recovery copies remain until the browser, Riikee, or you removes them
- When an ordinary current practice is deleted, it is removed from active writing views
- When a historical practice is deleted, Riikee removes its title and body but may retain a tombstone with date, deletion time, and locked word count so past statistics and streak results remain stable
- AI article-analysis results may be retained with the related writing until deleted or replaced
- Security, billing, transaction, usage, and audit records may be retained for fraud prevention, accounting, dispute resolution, and legal compliance
- Backups and provider systems may retain deleted data for a limited period before scheduled removal
Account deletion begins removal of account content from active systems. Some limited records may remain where required by law, needed to protect the Service, preserved in time-limited backups, or retained as de-identified or aggregated information that no longer identifies you.
11. Security
We use reasonable technical and organizational safeguards appropriate to the nature of the Service, including encrypted network connections, managed access controls, authentication, and trusted infrastructure providers. No system is perfectly secure, and we cannot guarantee that loss, misuse, or unauthorized access will never occur.
Protect your account with a strong unique password, keep recovery methods current, and export important writing regularly. Contact us promptly if you believe your account has been compromised.
12. International Data Transfers
Riikee and its providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers. Privacy protections and government-access laws can differ by country.
13. Your Choices and Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing; receive a portable copy; withdraw consent; or appeal a decision about a privacy request.
- Update account, language, time zone, writing, reminder, communication, and AI settings in the Service
- Turn off automatic article analysis and optional reminders
- Reject optional analytics through the consent control
- Export available writing formats
- Delete individual practices or request account deletion
- Email customer@riikee.com to make a privacy request
We may need to verify your identity before completing a request. You may also have the right to complain to your local data-protection authority. We will not discriminate against you for exercising applicable privacy rights.
14. Children
Riikee is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from a child who cannot legally consent. A parent or guardian who believes a child has provided information should contact us.
15. Changes to This Policy
We may update this Policy to reflect changes to Riikee, providers, or law. We will change the date above and provide additional notice when required. The current version will remain available at riikee.com/privacy.
16. Contact
For privacy questions, requests, or complaints, email customer@riikee.com.